Pillar 01 - Compliance

Psychosocial Risk
Management Program

A practical and structured approach to help organisations identify, assess, control and review psychosocial risk.

Book a discovery call

Psychosocial hazards are now a core workplace safety risk

Many organisations understand that psychosocial risk matters but lack the systems, clarity, or confidence to manage it effectively.

This can result in unclear accountability, inconsistent controls, limited consultation, poor documentation and increased legal and operational risk.

We help organisations manage psychosocial risk practically and proactively. By identifying and addressing the root causes of work-related stress, organisations can prevent psychological injury, strengthen compliance and build safer, more resilient workplaces.

DEVELOPED WITH CLINICAL EXPERTISE

Introducing Dr. Alisha Mcgregor

Dr Alisha McGregor is the Psychological Health and Safety Manager at Mental Health Movement and has been a key contributor to the organisation’s evidence-based workplace mental health solutions since 2020.

With a PhD in Organisational Psychology, a Bachelor of Commerce and a Certificate IV in Work Health and Safety, Alisha combines deep research expertise with practical workplace experience.

Her work focuses on psychosocial hazards and the workplace factors that influence mental health, wellbeing and performance. This expertise has helped shape our Psychosocial Risk Management Program, ensuring it is grounded in both the latest research and the realities organisations face every day.

Meet with Dr. Alisha

Built for practical workplace action

Over 5 years we have delivered a sustained end-to-end Psychosocial Risk Management Program including risk assessments, ISO 45003-aligned discovery workshops, hazard awareness training, focus groups, report-backs and ongoing implementation support

The program is built on repeat work, not one-offs. With 63% of our clients returning for two or more engagements, our largest clients run 10-20+ sessions across multiple sites and years.

How to ensure you are compliant for psychosocial risk legislation

Working closely with our in-house team of clinical specialists, we have designed our PRMP program in accordance with the latest Australian workplace legislation and to International standards (ISO 45003).

Each stage of our process is critical to ensuring your organisation is not only compliant, but also that your workers are safe and mentally healthy.

Identify

Use workforce consultation and an anonymous psychosocial hazard questionnaire to uncover key risks.

Educate

Deliver psychosocial hazard training so leaders and workers understand risks, responsibilities and good practice.

Assess

Facilitate risk assessment processes and review existing controls and priority gaps.

Implement

Support the rollout of practical control measures that can be applied in the business.

Review

Monitor progress and review effectiveness with governance structures and representative worker input.

Identification

Psychosocial Hazard Questionnaire.

Education

Comprehensive psychosocial hazard training course.

Assessment

Review of your organisation's existing control measures and psychosocial risk assessment.

Implementation

Apply the proposed control measures to address psychosocial risks within the business.

Review

Regular monitoring and reviewing of the psychosocial risk management process.

Phase 1: Identify

Our program starts with an anonymous Psychosocial Hazard Questionnaire that is used to assist in the identification of hazards in your workplace. 

The questionnaire measures all the hazards listed in the State-based and Model Codes of Practice for Managing Psychosocial Hazards at Work, for example role overload, poor support, low job control, interpersonal conflict and workplace bullying. 

This stage is critical in laying the groundwork for a targeted and effective psychosocial risk management strategy.

Phase 2: Educate

Our team of psychological health and safety experts deliver a comprehensive psychosocial hazard training course that provides participants with the knowledge and skills to identify and better manage psychosocial hazards in the workplace.

Scenario based group activities are used to engage the participants and to delve deeper into the psychosocial hazards, particularly how they interact with one another. 

The psychosocial hazard training course is a mandatory requirement for the representative group of workers participating in the psychosocial risk assessment, and is highly recommended for all people leaders within the business.

Phase 3: Assess

The psychosocial risk assessment is divided into two parts.

First, our team of psychological health and safety experts will facilitate a review of your organisation’s existing control measures. Our comprehensive library of effective control measures will be reviewed alongside any company specific controls.

Second, our psychological health and safety experts will facilitate a psychosocial risk assessment with your organisation’s representative group of workers. We use a proprietary formula to generate a risk rating that accounts for the severity, frequency, and duration of the stress associated with the psychosocial hazards in your workplace. 

This information is collected anonymously from the representative group of workers using an online polling application. All the tools, controls, and risk ratings from the risk assessment are stored in our risk register and a summary report is provided to your business.

Phase 4: Implement

During the implementation phase, organisations are guided and supported as they apply the proposed control measures to address psychosocial risks within the business. 

The implementation of the control measures follows a systematic approach where the hazards with the highest risk ratings are prioritised.

Phase 5: Review

Our final stage involves regular monitoring and reviewing of the psychosocial risk management process. This involves reviewing the effectiveness of the proposed controls with the representative group of workers from the risk assessment. 

These reviews are recommended to occur every three months initially, and then annually as the psychosocial risk management process becomes embedded in the organisation.

Unsure of your role and responsibilities under the new Work Health and Safety Regulations?

Mental Health Movement can provide you and your leadership team with a high-level introduction to psychosocial risk management.

Book a 30-min Psychososcial Risk Readiness Review

Additional offerings

To further support your journey in managing psychosocial risks effectively, we offer a range of services, templates and products. 

These offerings are designed to complement and enhance your organisation’s capability to navigate and mitigate psychosocial risks, helping you to develop and maintain a mentally healthy and supportive workplace.

A high-level overview aimed at securing leadership support for managing psychosocial risks, emphasising the cost-effectiveness of supporting workers mental health as well as your organisations rights and responsibilities under Work Health and Safety Legislation.
An opportunity to witness the practical application of psychosocial risk assessments on 1-2 selected hazards before committing to the full program.

A comprehensive tool included in our Psychosocial Risk Management Program but also available for purchase as a stand-alone product. 

The psychosocial risk register contains a library of effective control measures gathered from peer-reviewed academic and government literature to assist in effective risk mitigation.

Our Psychological Health and Safety experts have developed a set of easy to use tables and a psychosocial risk matrix that can be followed to determine the risk associated with the psychosocial hazards. 

These resources are included in our Psychosocial Risk Management Program, but they are also available separately.

Ready-to-use templates are available to help your organisation develop or update your policies and procedures related to psychosocial risk management. 

These templates may be particularly useful if your organisation is developing a Psychosocial Risk Management Plan or seeking ISO45003 accreditation.

Our psychosocial internal audit checklist has been developed in accordance with the International Standard for Psychological Injury Prevention, ISO45003. 

The checklist helps evaluate your organisation’s psychosocial risk management practices against the standard, and can then be used to develop an action plan to address the shortfalls or gaps identified.

A comprehensive Psychosocial Risk Management Plan that documents how your organisation manages psychosocial risks and aligns with the International Standard for Psychological Injury Prevention, ISO45003, is available. 

Our Psychological Health and Safety experts will consult with your organisation to customise the plan to address your business needs, objectives, and processes. 

Once completed and implemented the Psychosocial Risk Management Plan provides auditable evidence in compliance to ISO45003 for any certification or recertification audit.

The cost of doing nothing

Symptomatic/AtRisk

Legal

Your responsibilities under the Work, Health and Safety legislation include a duty of care to protect both the physical and mental health of their teams. Failure to do so may expose your business to legal repercussions and workers compensation claims.

Symptomatic/AtRisk

Financial

Between absenteeism (sick leave), presenteeism (attending work unwell), and psychological workers compensation claims there is an annual cost of $11 Billion to Australian businesses. Additionally, poor mental health can lead to decreased job satisfaction, organisational engagement and staff morale.

Social

People spend roughly one third of their lives at work. As employers you’re responsible for more than simply signing a paycheck, but providing a culture where people can feel safe and supported. We all have a role to play when it comes starting the conversation about mental illness and suicide.

Creating healthier workplaces all over Australia

“Mental Health Movement has delivered essential mental health awareness and leadership training at BMD for several years, a program that has been vital to improving the wellbeing of our workforce. They recently conducted a psychosocial hazard identification survey that was tailored to the complexities of a national group of companies. Their unique approach to the survey resulted in a high response rate, and Alisha’s hands on and accommodating nature was critical in pinpointing key areas of improvement for BMD to further support our people.”

“Newcastle Coal Infrastructure Group (NCIG) utilised Mental Health Movement (MHM) to facilitate our psychosocial hazards risk assessment. Their facilitator and subject matter expert were very accommodating to work with throughout the process. Not only did they have excellent knowledge on the subject, but they tailored their service to meet our site requirements. I recommend MHM to all businesses looking for a professional company that provides an excellent service.”

Start your psychosocial risk management journey

Work with us