PILLAR 03: connection

Create clear pathways to
support when your people need it most

Awareness and education only work if your people have somewhere to turn.

Pillar 3 creates clear pathways to support through professional clinical care and trained peer support networks. Together, these services help workers access support earlier, strengthen help-seeking behaviours and create a more connected workplace.

Woman consoling a man

Turning awareness into action

Many organisations invest in mental health awareness, training and wellbeing initiatives, but employees still struggle to seek support when they need it most.

Pillar 3 bridges the gap between recognising a problem and accessing help by providing workers with trusted pathways to support through both professional clinicians and trained workplace peers.

Two pathways to support

Professional clinical care + trained peer support networks working together to strengthen help-seeking across your workforce.

Professional mental health support

A human-centred alternative to traditional EAPs, connecting employees and their families with experienced psychologists and counsellors who understand the realities of Australian workplaces.

MHM Connect (Powered by Replenish) is designed to address the complex, unique mental health challenges your team faces in the workplace. 

Go beyond the basics of a regular Employee Assistance Program (EAP), with a nationally-supported system of mental health professionals.

Building support from within

Create a network of trusted peer supporters who help colleagues access support early and foster a culture where help-seeking feels safe, normal, and most importantly, encouraged.

Unlike many peer support programs that end after training, our model uses a structured 360° selection process, accredited Mental Health First Aid training, and ongoing quarterly supervision, debriefs and professional development. This comprehensive approach helps ensure Champions remain confident, supported and effective, while delivering measurable outcomes and long-term impact for your organisation.

Real outcomes from a long-term
Australian mining partnership

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Workers connected to professional support

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Of peer supporters improved mental health knowledge

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Uplift in workforce self-management confidence

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Of peer supporters improved crisis response confidence

MHM Connect (Powered by Replenish)

Professional support for employees and their families

When employees need support, they need more than a phone number.

MHM Connect provides confidential access to experienced psychologists and counsellors who understand the realities of Australian workplaces. Designed to complement your broader mental health strategy, MHM Connect helps employees and their families access the right support at the right time, creating a seamless pathway from awareness and early intervention through to professional care.

24/7 support

The right help for your team, when they need it most. With MHM Connect (Powered by Replenish), high quality support is at arms reach whether it’s day or night.

Integrated offering

MHM Connect (Powered by Replenish) combines with, and compliments, our mental health initiatives seamlessly to ensure maximum effectiveness.

Detailed reporting

Understand how your employees are utilising MHM Connect (Powered by Replenish), and where more support is needed. We also provide information on trends and clinical areas of concern while maintaining privacy for everyone.

Family friendly

Give your workers and their families the support they need, when they need it with assessment and counselling available for spouses and children.

Specialist training

Your management and leaders are supported to maximise employee engagement and wellbeing, driving organisational outcomes.

Tailored support

Give your workers access to experienced mental health professionals with tailored, one-on-one support. Meet your team member’s unique needs, ensuring they receive the care and attention they need.

Expert guidance

Our team of mental health specialists are highly trained and experienced in a wide range of mental health concerns, offering expert guidance and support.

Receive our full MHM Connect (Powered By Replenish) brochure instantly & see how we can support your workplace.

More than your traditional EAP, MHM Connect (Powered by Replenish) is designed to put your people first with a human-centric approach.

Workplace Champions (Peer Support Program)

Turning trusted colleagues into support pathways

Peer support can play a critical role in helping people seek support earlier, but lasting impact requires more than training alone.

Our Workplace Champions Program provides a structured framework for selecting, training, supporting and evaluating Champions over time, helping organisations build a sustainable peer support network that employees trust and engage with.

Evidence-based selection

We use a structured 360° evaluation process that incorporates self-nomination, peer feedback, manager input and expert review to identify the individuals best suited to the Champion role. This helps ensure Champions are trusted, approachable and capable of supporting their colleagues effectively.

Accredited training

Workplace Champions complete nationally accredited Mental Health First Aid training, equipping them with the confidence and skills to recognise, respond and refer individuals experiencing mental health challenges.

Ongoing supervision & support

Quarterly check-ins, debriefs and professional development sessions help Champions stay confident, supported and effective in their role long after the initial training is complete.

 

Measurable outcomes

Regular reporting and program evaluation provide valuable insights into engagement, capability growth and emerging wellbeing trends, helping organisations demonstrate impact and identify opportunities for improvement.

Sustainable peer support network

Build a long-term support system within your workplace that encourages early intervention, strengthens help-seeking behaviours and fosters a more connected culture.

Want to build a peer support network in your workplace?

Speak with our team about how Workplace Champions can be designed for your organisation, workforce and risk profile.

Creating healthier workplaces all over Australia

Create a workplace where support is always within reach

From professional clinical care through MHM Connect to trusted peer support through Workplace Champions, both interventions ensure your people always have somewhere to turn to.